Terms & Conditions

Introduction

This agreement is entered into between the Client (you) and Upleveled Strategies, LLC ("Company," "we," "us," or "our"). By purchasing or using any of our Church Digital Ministry services, you agree to be bound by these Terms & Conditions in their entirety.

Please read these terms carefully before completing your purchase. If you do not agree with any part of these terms, do not proceed with your order.

Services

Upleveled Strategies provides done-for-you Church Digital Ministry services, including but not limited to:

• Short-form sermon clip editing and production (30–90 seconds)
• Custom captions, hashtags, and platform-native formatting
• Social media scheduling and posting to approved platforms
• Monthly performance reporting and analytics
• Dedicated account management (Harvest and Kingdom plans)
• Strategy calls (Kingdom plan)

Specific deliverables are determined by the plan selected at checkout (Seed, Harvest, or Kingdom). The Company reserves the right to modify service details with reasonable notice.

Payment Terms

Monthly Plans

Monthly subscriptions are billed on a recurring basis on the same date each month. A minimum commitment of six (6) consecutive months is required for all monthly plans. By enrolling in a monthly plan, you agree to pay for no fewer than six billing cycles.

Annual Plans

Annual plans are billed as a single one-time payment covering twelve (12) months of service. Annual plans renew automatically with another full annual payment on the anniversary date of your enrollment.

Cancellation Policy

To cancel or terminate your subscription and prevent automatic renewal, you must provide written notice at least thirty (30) days prior to your next billing date. Cancellation requests must be submitted via email to [email protected] with "Cancellation Request" in the subject line.

Cancellation requests received with less than 30 days' notice will not take effect until the following billing cycle, and you will be charged for that cycle in full.

Monthly plan clients who cancel prior to completing their 6-month minimum commitment remain responsible for all remaining payments in that minimum term.

Refund Policy

All payments are non-refundable. Due to the time-intensive and custom nature of our professional services, Upleveled Strategies does not offer refunds for any reason, including but not limited to dissatisfaction with results, change of mind, or early termination. By completing your purchase, you expressly waive any right to a refund or chargeback for services rendered.

Client Responsibilities

To enable us to deliver your services, you agree to:

• Provide sermon recordings in a timely manner each week (or as agreed)
• Supply your church logo, brand colors, and any relevant brand guidelines
• Grant Upleveled Strategies access to your social media accounts as needed for posting
• Review and approve content within the agreed turnaround window
• Maintain accurate billing information on file

Delays caused by failure to provide required materials may affect delivery timelines without constituting a breach by the Company.

Intellectual Property

You retain ownership of all original sermon content and church branding you provide. Upleveled Strategies retains ownership of its proprietary workflows, templates, and production processes. Finished clips produced under your subscription are licensed to you for your church's use upon full payment of all applicable fees.

Limitation of Liability

Upleveled Strategies shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of revenue, loss of followers, or platform algorithm changes. Our total liability for any claim shall not exceed the amount paid by you in the three (3) months preceding the claim.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Modifications

Upleveled Strategies reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or posted on our website. Continued use of our services after notification of changes constitutes acceptance of the updated terms.